Frequently Asked Questions (FAQs)

 

Do ATLAS ORV products come with a warranty?

All ATLAS ORV products are made to last – even on the toughest terrain!

Non-Racing Warranty: All of our products are backed with a lifetime TRANSFERABLE warranty when not used for racing. Cosmetic damage is not considered product failure and is not covered under warranty. Detailed pictures and a brief description of the events that led to the failure must be provided.

Racing warranty: ATLAS ORV offers a limited lifetime warranty for products used for racing. If there is a product failure under racing conditions we will provide a 30% discount to purchase replacements. Detailed pictures and a brief description of the events that led to the failure must be provided.

The only items you can purchase from ATLAS ORV that do not come with a lifetime warranty are wear items such as bushings and bearings, which are considered wear components.

When will my item be shipped out?

We are currently building our stock. If the item you purchased is in stock we will ship it within 4 days.

Some items may take longer (7-14 days) due to needing to machine the parts. Please contact us if you have questions.

What is ATLAS ORV’s return policy?

We want to ensure you are happy with every purchase!

If you have an issue with any item from ATLAS ORV, do not hesitate to contact us.

To arrange a refund or replacement, send an email to support@ATLASORV.com with:

  • A picture of the item
  • A description of your concern

If it was our mistake we will make it right at no cost. We cannot guarantee fitment with other aftermarket components. If that is the case you may return the rods minus shipping and any damage to the rods.

How do I install my new item?

Every purchase comes with a downloadable easy-to-follow PDF with instructions for installment! We are also here to help! contact us.

There are also a lot of instructional videos out there.

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